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Venus.com Website Review & Ratings + Venus Coupons

Venus: Products & Services

Venus is an online store that offers a large selection of women's clothing and swimwear.

Venus has four main shopping categories and multiple sub-categories:

Clothing:


Swimwear:

Sale

Clearance


Venus: Company Background

The Venus online store was started in 1999, while their company started in 1984. Venus' company name was Venus Swimwear Inc, but their assets and name were sold to Venus Fashion Inc. Venus Fashion Inc is owned by Bonprix. The president of Venus Fashion Inc is Jim Brewster.

Venus contact information:

  • 11711 Marco Beach Drive Jacksonville, FL 32224
  • Toll Free Number: 1-888-782-2224 or 1-904-997-4000 (international customers)
  • Fax: 1-800-648-0411 or 1-904-641-0977 (international customers)
  • Email: email@venus.com
Venus: Customer Feedback & Reviews

Customer reviews for Venus are mostly negative

Positive customer reviews commented on:

  • Venus has swimwear that fits every size and shape of woman
  • Nearly all items from Venus are made in the United States

Negative customer reviews commented on:

  • Slow shipping
  • Bad customer service
  • Some customers stated that they sent the wrong items and/or the wrong sizes
  • Low quality

Some customer reviews were:

"First time ordering and it was awful. I ordered almost 200 dollars worth of stuff and NONE of it looked like how I expected it to look."

"Right now I am having a poor experience with venus. I ordered some items and considering the cost, I was surprised that it took almost 2 weeks for my items to arrive. 3 out of 4 items did not look like the catalog and sizes were off."

"I don't understand why more retailers can't make bra-sized swimwear as I wear a 36DD. Luckily I found venus.com and what do you know, I found beautiful underwire bikini tops. I ordered the "Marylin" bra in the DD size and it fits wonderfully."

Venus: Business Credibility & Trustworthiness

The Venus online store does not have BBB file, but their parent company Venus Fashion Inc does. Venus Fashion Inc is not accredited with the Better Business Bureau, does not have a Better Business Bureau rating, but they do have a Better Business Bureau page. Their BBB file was opened on August 13th, 2007. Over the last three years, there has been zero complaints filed against Venus Fashion Inc with the Better Business Bureau.

Venus: Website Popularity & Google Ranking

Venus website popularity:

  • Venus has a worldwide Alexa traffic rating of 20,038 out of 30 million websites.
  • Venus has an American Alexa traffic rating of 4,287
  • Venus has a Google pagerank of four out of ten.
  • The Venus website receives around 10,500 unique visitors daily, which account for 136,500 daily page views. 
  • About 88% of the visitors to the Venus website are American.
Venus: Social Media Presence

Venus social media presence:

  • Venus can be followed on Facebook; they have 18,200 likes on Facebook and have 1245 people talking about them. Venus updates their Facebook page everyday.
  • Venus can be followed on Twitter; they have 1524 followers on Twitter and have posted1375 tweets. Venus tweets daily.
  • Venus offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products. 
  • Venus is on Pinterest
Venus: Website Security & Safety

Venus uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Venus site as "not suspicious" and states that no malicious software or suspicious content has been detected or hosted on it in the last ninety days. The Google safe browsing page for Venus can be viewed here.

Venus: Pricing & Packages

Venus offers very competitive prices on all their products. In a price comparison of three products, Venus was cheaper on two of the products, and more expensive on one of the products than their leading competitor was

Cowl Neck Top With Sequins

  • Venus: $32.00
  • Leading competitor: $39.99

Slimming Halter One-Piece

  • Venus: $76.00
  • Leading competitor: $110.00

Black (BK) Sheer Bodysuit

  • Venus: $24
  • Leading competitor: $10.99
Venus: Shipping Rates & Policies

Venus shipping rates and policies:

  • Venus ships within the United States and to eleven international locations
  • Venus ships to PO boxes (only by Standard shipping) and APO/FPO addresses.
  • Venus ships most products within the same day the order is placed
  • Both American and international shipping costs are available at checkout

American customers can choose three types of shipping options:

  • Standard Shipping: takes 5-7 business days to arrive
  • Express Shipping: takes 2-3 business days to arrive
  • Overnight Shipping: takes 1 business day to arrive

Canadian customers only have one shipping option:

  • Standard Shipping: takes 10-14 business days to arrive

International customers only have one shipping option:

  • International Shipping: takes 3-5 business days to arrive
Venus: Payment Methods Accepted

Venus accepts numerous payment options. They accept:

  • MasterCard
  • Visa
  • American Express,
  • Discover Card
  • Visa and MasterCard debit card

Venus does not accept any other online payment method like PayPal, Bill Me Later, Google Checkout or Amazon Payments, nor do they accept money orders, bank or wire transfers or checks of any kind.

Venus: Returns, Refunds & Exchange Policy

Venus return and refund policy

  • Venus offers a 90 day return policy
  • All returns must be in new unused condition and include all original packaging, paperwork and have all tags still attached.
  • Shipping costs are non-refundable.
  • Customers are responsible for return shipping costs, unless the item is being returned due to manufacturers defect or Venus' error.

How to make a return:

  • Customers must download the RMA number from the website. 
  • The RMA number should be printed clearly on the outside of the package.

Returns should be sent to:

Venus Returns Department
11711 Marco Beach Drive
Jacksonville, Florida 32224-7615
U.S.A.


Venus: Product images & screenshots
Venus Coupons
Best Available Venus Coupon:
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